Refund / Return Policy
A legal disclaimer
At Gifts and Munchies, every box is curated with care and packed to delight. Because our products include perishable items and personalized touches, we maintain the following return policy:
All Sales Are Final
Due to the nature of our curated snack boxes which include perishable items, limited-edition products, and personalized packaging—we do not offer refunds, returns, or exchanges.
Damaged or Incorrect Orders
If your box arrives damaged or missing items, please contact us within 48 hours of delivery. We’ll work with you to resolve the issue, which may include a replacement or partial credit at our discretion.
To request support:
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Email us: giftsandmunchie@gmail.com with your order number and photos of the issue
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We’ll respond within 1–2 business days
Order Accuracy
Please double-check your shipping address and box selection before placing your order. We are not responsible for incorrect addresses or buyer’s remorse.
Personalized Boxes
Boxes with custom engraving (names or messages) cannot be returned or exchanged unless they arrive damaged or incorrect.
Shipping Issues
We are not responsible for delays or losses caused by incorrect shipping addresses. Please double-check your details before placing your order.
Customer Support
We’re committed to making your experience delightful. For any concerns, reach out to us at [giftsandmunchies@gmail.com] and we’ll respond within 1–2 business days.
Questions?
Reach out anytime through our contact form or email us at: giftsandmunchies@gmail.com. We’re here to help and make sure your gifting experience is smooth and joyful.
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